Mary was a repeat client from 2002, we withdrew from her case at that time since after the police report, she was found at fault. This year she had another accident so she called me, to help her again.

It was always nice to talk to Mary; she had a way of speaking with kindness that always made you feel happy and peaceful. You know how sometimes we have either a client or situation at work that makes you feel very stressful and sets the tone for the day? (I know we all have had those experiences at one time or the other)

Well, Mary’s phone calls could cure that! She would call to get an update on her case or just to update you on information, or just sometimes it seemed to just “talk” to someone.  I would tell her how her case was going and she would reply “Okay honey” in her small sweet voice several times in the conversation and then “Okay baby” thank you. 

She would always ask me how my day was going (I would think, just great now that I’ve talked to you) and I would say, good and you?  She would reply likewise.  Mary had a sweet and humble spirit, when she talked to me, I felt she truly cared about me, it was really sweet.  After hanging up the phone, no matter how bad my day was going prior to her call “I felt better about my day”.

Actually, I was just talking to some of  my co-workers last week about her, I told them that I wish Mary would call me every morning, just to set the tone for my day…and how much I loved that lady.

Mary’s case was in settlement negotiation and I thought to myself, that I would keep contact after settlement with this little lady, because she brought such sunshine to my day whenever we talked.

Mary called me last week to tell me she would be having surgery, I asked her for what? She said, “I don’t know baby” I haven’t been feeling well”.  I told her that with modern medicine now days that she would be okay and that I would call her afterwards to see how things went.

Mary died two days ago during her operation, they found ovarian cancer.

I am sad…, but Mary left an impression with me that I will always remember. She gave me the insight of how kindness, should be. 
I hope I can remember that …”To be like Mary”.

Lupe Grover